Financial University Social Media Informational Stream Architecture: Brand Promotion
https://doi.org/10.26794/2226-7867-2021-11-6-118-126
Abstract
The article presents the results of applied research, the purpose of which was to study the informational streams of the Financial University under the Government of the Russian Federation aimed at the formation and promotion of the brand in social media. The cognitive mapping and automated social-media analysis implemented during the study made it possible to identify the features of internal and external branding of the Financial University. The social media brand of the Financial University is mainly aimed at communication and the formation of images of internal audiences, primarily students. To build an external brand, the Financial University uses traditional media and attracts influential actors. The transformation of this approach is due to the entry of the Financial University to the new digital platforms Telegram and TikTok, which allow the use of social media, including the formation of an external social media brand.
About the Authors
M. A. DavydovaRussian Federation
laboratory researcher at the Center for Political Studies, Department of Politology
Moscow
A. A. Azarov
Russian Federation
Candidate of Technical Sciences, Leading Researcher at the Center for Political Studies, Department of Politology
Moscow
References
1. Brodovskaya E.V., Dombrovskaya A. Yu., Pyrma R.V., Azarov A.A. The specifics of critical thinking of Russian youth in the conditions of digitalization. Marketingovye kommunikatsii. 2014;(6):360–366. (In Russ.).
2. Copeland M. Relation of consumers’ buying habits to marketing methods. Harvard Business Review. 1923;(3):282–289.
3. Brown G. Measuring consumer attitudes toward products. Journal of Marketing. 1950;(5):691–698.
4. Levy S. Symbols for sale. Harvard Business Review. 1959;(4):117–124.
5. Trout J., Ries A. Positioning revisited: Why didn’t GE and RCA listen. Industrial Marketing. 1971;(11):116–118.
6. Urde M. Brand Orientation — A Strategy for Survival. Journal of Consumer Marketing. 1994;(3):18–32.
7. Fournier S. Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research. 1998;(4):343–373.
8. Willmott M. Citizen brands: Corporate citizenship, trust and branding. Journal of Brand Management. 2003;(4):362–369.
9. Hennig-Thurau Th., Malthouse E.C., Friege C., Gensler S., Lobschat L., Rangaswamy A., Skiera B. The impact of new media on customer relationships. Journal of Service Research. 2010;(3):311–330.
10. Piskunova E. Yu. Creating a digital brand strategy: the first steps, the main questions, common mistakes, recommendations. Marketingovye kommunikatsii. 2014;(6):360–366. (In Russ.).
11. Glukhikh L.V., Nazarova N.V., Galich M.D. Galich A.D. Social media as a competitive business tool for organizing effective involvement of personnel in the activities of enterprises. Economics and entrepreneurship. Ekonomika i predprinimatel’stvo. 2014;(6):680–685. (In Russ.).
12. Aslanov T. Kopiraiting. Copywriting. Simple recipes for selling texts. Moscow: Piter; 2018. 256 p. (In Russ.).
13. Panda P. Texts that are believed. Briefly, clearly, positively. Moscow: Piter; 2018. 256 p. (In Russ.).
14. Blackwell R., Miniard P., Angel J. Consumer behaviour. 10th ed. St. Petersburg: Peter; 2007. 943 p. (In Russ.).
15. Pang A., Yingzhi Tan E., Song-Qi Lim R, et al. Social media influencers in Singapore. Media Asia. 2016;(1):56–68.
16. Aaker D. Building strong brands. Moscow: Grebennikov Publishing House; 2003. 439 p. (In Russ.).
17. Brodovskaya E.V., Davydova M.A., Eremin E.A. Prolonged political protests in Russia and the Republic of Belarus in the summer-autumn of 2020: The reference of the Russian audience of social media. Gumanitarnye Nauki. Vestnik Finasovogo Universiteta = Humanities and Social Sciences. Bulletin of the Financial University. 2021;(1):6–13. (In Russ.).
18. Brodovskaya E.V., Pyrma R.V., Dombrovskaya A. Yu. Civil activism of the youth of Russia: The structure of roles, factors of formation of attitudes, triggers for the growth of protest potential. Gumanitarnye Nauki. Vestnik Finasovogo Universiteta = Humanities and Social Sciences. Bulletin of the Financial University. 2020;(6):39–48. (In Russ.).
Review
For citations:
Davydova M.A., Azarov A.A. Financial University Social Media Informational Stream Architecture: Brand Promotion. Humanities and Social Sciences. Bulletin of the Financial University. 2021;11(6):118-126. (In Russ.) https://doi.org/10.26794/2226-7867-2021-11-6-118-126